Tuesday, August 24, 2010

LBS Love

Swung by my favorite Local Bike Shop (LBS) this evening. I've had a persistent canti brake squeal and I was hoping to find some shims/washers to eliminate some brake arm vibration that I think might be contributing to the noise.

I explained what I was looking for to shop mechanic. He pulled out three trays of washers and put them on the counter for me to dig through while he helped another customer.

After I found what I was looking for I asked him to write up a ticket for the washers so I could pay for them at the front counter. My most recent (other) shop experiences were having me pay a dollar or so as a token gesture. Mr. Mechanic just said "don't worry about it , you buy enough stuff here."

I thought to myself: "I don't know if you've noticed, but I've been out of town for almost 2 years, and all I've purchased since I've been back is one blinky light." Granted I have been in there a number of times with my little dude looking at all the shiny stuff. So I took the washers, picked up a new brake cable to replace one that's fraying and went on with my evening.

All that to say, I appreciate it, and its good to feel the love. That's the kind of stuff that brings me back again and again to support a good LBS.

To all the excellent LBS's out there, a big THank You.

1 comment:

  1. Very cool. I think Bike and Key are slowly moving in that direction. Not as nice or as big as Knicker, but definitely have the customer service of your favorite LBS.